OppFlow.ai Docs

Administration

Email & calendar

Connect a mailbox and OppFlow materialises the last 30 days of mail and meetings involving your contacts as activity on the right deals.

App Settings Email tab with Google Workspace connected and Outlook not connected
One provider per workspace; each person connects their own mailbox.

Providers

Google Workspace, Microsoft 365 and Knobs. The workspace picks one; on the login screen, continuing with Google or Microsoft also selects that provider for a new workspace.

The four connection states

Not available
No connect button at all — a workspace admin has to register OppFlow first. A link explains how.
Not connected
Connect, with the permission list shown before you reach the consent screen.
Connected
Workspace, account, the scopes actually granted, and Disconnect.
Needs reconnecting
Amber, and explicitly a full re-consent rather than a background retry.

Permissions we ask for

Profile read, mail read, mail send, calendar read. Never calendar write and never mailbox modify — OppFlow does not delete, move or label your mail.

What a connection can do is read from the scopes the provider actually granted, not the ones we asked for. If a Workspace policy or your own consent screen withholds one, the panel shows the reduced capability instead of claiming it works.

When sync runs

On a schedule, on the app's heartbeat, and on demand from the palette's Trigger mail sync action or the header sync control. Only threads and events involving contacts in your CRM are read.

OppFlow.ai docs · by Traversal · v0.1.32